Shipping

At About, we aim to process and deliver every order safely and efficiently.

Order Processing

Orders are generally processed within 1–3 business days. Orders placed during weekends, holidays, promotions, or product launches may require additional processing time.

Shipping & Delivery

Estimated delivery times are:

• USA & Canada: 5–10 business days
• UK: 6–10 business days
• Europe: 7–12 business days
• Australia & New Zealand: 8–14 business days
• International: 10–20 business days

Delivery times are estimates and may vary due to customs, weather, carrier delays, and other circumstances.

Shipping Charges

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

Order Tracking

After your order has been shipped, you will receive a confirmation email with tracking information. Tracking updates may take 24–48 hours to appear.

International Orders

International orders may be subject to customs duties, import taxes, or other local fees. These charges are the customer’s responsibility.

Incorrect Address

Please carefully check your shipping address before completing your order. Incorrect or incomplete information may cause delivery delays or additional shipping charges.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us within 7 days of delivery or the expected delivery date. Photos may be requested to help investigate the issue.

Contact

For shipping questions or order assistance:

Email: support@aboutblank.com.co